Category: Performance Metrics

Managing a hybrid team
AI

Tackle hybrid work with confidence.

The year 2020 forever changed the way people think about work as the world learned how productivity
can be maintained and even enhanced when the workforce is remote. Remote work allows employers and
employees alike greater flexibility, from opening up the talent pool, to gaining more time in the week with the
absence of a commute. The popularity of remote work is here to stay, leading to an increase of managers
overseeing hybrid teams; a mix of people in an office and working remotely. As some employees return to
the office, the idea of managing a hybrid team can feel like a daunting task. The good news is that it doesn’t
have to be.

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Traits of top salespeople
AI

The Top 10 Traits of A Successful Salesperson

Sales hiring continues to evolve thanks to new emerging technologies such as predictive analytics that can predict and quantify actual sales performance pre-hire. Historically, individual sales leaders had to rely on gut feel and intuition in order to understand what traits and attributes contributed to selling success on their teams. With modern tools now combining both new and well-proven technologies, sales leaders and recruiters can move away from generalized lists of what makes a successful salesperson to a hyper-localized, job and company-specific list of the attributes driving sales success. When combined with data insights, a company can now predict pre-hire exactly how someone will perform.

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Activities & Structure

Are Your Employees Focused On What Matters?

Are your activities and structure consistent with your strategy and positioning? Consider the questions below. If you answer “no” at least once, you would be well-served to scrutinize the major activities being performed by your employees and weigh them against your strategy. If employees were asked, would they say that they spend their daily efforts only on tasks that are critical? Is your strategy a clear guide to help employees prioritize their daily activities and priorities? Do all employees clearly see the connection between their work and customer value?Is individual decision-making systematically encouraged?

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The Internship
Bias

Bias Eraser #7 Illusory Correlation

In the fictional movie, The Internship, interviewers made the determination that the candidates would be successful in an internship role based on their response to the interview question. As a movie scenario, this is funny, but sadly this is just a situation of art reflecting life. In fact, the internet is littered with examples of real life interview questions that mirror the fictional Google scenario above. The problem, as Lazlo Block (former CHRO of Google) emphatically states in this Inc article, “They don’t predict anything!”

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