We often think of metrics as a way to understand the health of the business, but an even more critical role for metrics is to guide employees’ behavior into doing the things that matter.
Aligning talent strategy and business strategy is the key to achieving business objectives and should be a collective effort.
Without a keen understanding of the ‘right’ metrics for your business and a plan to track them, it can be challenging or outright impossible to accurately diagnose performance and productivity bottlenecks that harm sales performance.
By analyzing behavioral data, leaders learn what makes their teams tick. More importantly, they’re able to apply those learnings—and put their people in position to thrive.
