Employee engagement is critical to boosting retention rates. And while a wide variety of factors influences engagement, research has found the relationship employees have with their immediate manager accounts for 70% of employee engagement variance.
Every great business is driven by great employees. That means reducing turnover isn’t just about reducing cost. It can be the difference between your organization failing–or dominating the competition.
When you make employees realize how they can each contribute to your goals, when you paint them a future that looks better than the present, you give them an extra boost.
Bad hires come in many shapes and sizes, and what makes one employee a bad fit in one role might make them ideal for another.
You need to know that a candidate has the skills to succeed, but also that they will fit within your team and company culture. People data can bolster your hiring and retention efforts by giving you insights into a person’s head and heart, as well as their briefcase.
In her groundbreaking study led by Harvard and Salesforce during the pandemic, famed innovation expert Linda Hill asked 1,700 executives: 97% said that their companies would not remain competitive unless they embarked on a digital transformation.
The key is not to determine great values and behaviors; it is to determine the right ones, those which will translate your business goals into the daily actions of your employees, those that will inch you closer to your goal.
A good leader supports their team and sets them up for success. They give people the resources they need to do their jobs well. A great leader does all the above, but with a keen sense of their people’s behavioral drives, preferences, and stretches.
In this perfect storm, executives are challenged to follow a clear strategic path: should they continue to contain cost at the expense of new products? Should they pivot to address new demand, without knowing if it will evaporate when things return to normal? How can they move in-person customer service excellence online?
Amid the Great Resignation, recruiting and retention costs are on the rise as competition heats up for high-performing workers. And while many organizations are eager to snap up promising professionals, making hasty hiring decisions can lead to serious losses.
The primary benefit of building an inclusive culture and strong workplace diversity is the range of perspectives gained. Workplaces with a lack of diversity and inclusion are more likely to struggle to develop innovative or unique solutions to business problems.
Changes in demand have triggered changes in work. Retail jobs in malls are replaced by warehousing jobs in Amazon facilities. In the Economist, McKinsey think-tank researcher Susan Lund said in January, “Firms are not just going back pre-pandemic, but completely re-imagining how they work.”
Execution is the sum of all the activities performed by your employees. In order to achieve your long-term goals, you need to be doing the right work.
Jonathan Whistman Guest Columnist and Strategic Partner of Kinsey Management Closing is the culmination of all the time and resources your sales reps invest in
8 minute read Candidate selection, also known as talent acquisition, is the process of finding and hiring the best candidate for an open position. It
A candidate profile keeps the hiring process objective by defining the perfect candidate. It also helps you establish consistently measurable criteria. The candidate profile isn’t just there to help create a job description, though. Everything from the messaging in the job ad to the specific questions in the interview process should be informed by that unique candidate profile.
Poor, biased hiring selections due to vague ‘intuition’ and face-value likeability are an unimaginable waste of time and money. All other efforts are in vain when a company suffers from subpar job performance and high turnover. The solution is relying on objective assessments, sound logic, and reasoning to reliably find and appoint genuinely distinguished, suitable people.
“In a crisis, metrics suddenly become a rare and precious commodity. Under pressure and faced with greater uncertainty, executives need data to manage risk; without the right metrics, they are forced to make decisions based on incomplete information.”
Sales productivity derives from complex interactions between many different factors around deals, conversion rates, and lifetime value. Sales productivity should be measured – and measured accurately. Here we look at the most important metrics you should use to measure your team’s sales productivity.
This week we discuss the execution data we have seen while working with clients during the pandemic. We are taking a look at leadership, and how executives can extend the positive attributes of their crisis management into the post-pandemic phase in 2021.