Employee Retention
Lisa Kinsey

5 Effective Tips to Reduce Employee Turnover

Employee engagement is critical to boosting retention rates. And while a wide variety of factors influences engagement, research has found the relationship employees have with their immediate manager accounts for 70% of employee engagement variance.

Best Practices
Lisa Kinsey

5 Strategies to Prevent Employee Turnover

Every great business is driven by great employees. That means reducing turnover isn’t just about reducing cost. It can be the difference between your organization failing–or dominating the competition.

Best Practices
Lisa Kinsey

Attracting Top Talent In 2022

You need to know that a candidate has the skills to succeed, but also that they will fit within your team and company culture. People data can bolster your hiring and retention efforts by giving you insights into a person’s head and heart, as well as their briefcase.

Execution
Brandon Kinsey

The secret of execution is people. Ask these 1,700 executives.

In her groundbreaking study led by Harvard and Salesforce during the pandemic, famed innovation expert Linda Hill asked 1,700 executives: 97% said that their companies would not remain competitive unless they embarked on a digital transformation.

Best Practices
Brandon Kinsey

Culture and Strategy Are Two Sides of the Same Coin

The key is not to determine great values and behaviors; it is to determine the right ones, those which will translate your business goals into the daily actions of your employees, those that will inch you closer to your goal.

Best Practices
Lisa Kinsey

How team leadership skills enable performance—and retention

A good leader supports their team and sets them up for success. They give people the resources they need to do their jobs well. A great leader does all the above, but with a keen sense of their people’s behavioral drives, preferences, and stretches.

Balanced Metrics
Brandon Kinsey

Uncertainty Is Not An Excuse

In this perfect storm, executives are challenged to follow a clear strategic path: should they continue to contain cost at the expense of new products? Should they pivot to address new demand, without knowing if it will evaporate when things return to normal? How can they move in-person customer service excellence online?

Best Practices
Lisa Kinsey

Cost of a Bad Hire: It’s More than You Think

Amid the Great Resignation, recruiting and retention costs are on the rise as competition heats up for high-performing workers. And while many organizations are eager to snap up promising professionals, making hasty hiring decisions can lead to serious losses.

better management, teamwork
Diversity & Inclusion
Brandon Kinsey

Inclusivity & Diversity in Sales: Why and How it Boosts Revenue

The primary benefit of building an inclusive culture and strong workplace diversity is the range of perspectives gained. Workplaces with a lack of diversity and inclusion are more likely to struggle to develop innovative or unique solutions to business problems.

Best Practices
Brandon Kinsey

Preparing Human Capital for Superlearning

Changes in demand have triggered changes in work. Retail jobs in malls are replaced by warehousing jobs in Amazon facilities. In the Economist, McKinsey think-tank researcher Susan Lund said in January, “Firms are not just going back pre-pandemic, but completely re-imagining how they work.”

Best Practices
Lisa Kinsey

How to create the ideal candidate profile

A candidate profile keeps the hiring process objective by defining the perfect candidate. It also helps you establish consistently measurable criteria. The candidate profile isn’t just there to help create a job description, though. Everything from the messaging in the job ad to the specific questions in the interview process should be informed by that unique candidate profile.

AI
Lisa Kinsey

Ten Ways to Reduce Bias in Virtual Hiring

Poor, biased hiring selections due to vague ‘intuition’ and face-value likeability are an unimaginable waste of time and money. All other efforts are in vain when a company suffers from subpar job performance and high turnover. The solution is relying on objective assessments, sound logic, and reasoning to reliably find and appoint genuinely distinguished, suitable people.

Balanced Metrics
Brandon Kinsey

When It comes to Metrics, Less is More

“In a crisis, metrics suddenly become a rare and precious commodity. Under pressure and faced with greater uncertainty, executives need data to manage risk; without the right metrics, they are forced to make decisions based on incomplete information.”

AI
Lisa Kinsey

How to Measure Sales Productivity: Seven Metrics You Should Be Using

Sales productivity derives from complex interactions between many different factors around deals, conversion rates, and lifetime value. Sales productivity should be measured – and measured accurately. Here we look at the most important metrics you should use to measure your team’s sales productivity.

AI
Brandon Kinsey

What Leader Do you Want to Be in 2021?

This week we discuss the execution data we have seen while working with clients during the pandemic. We are taking a look at leadership, and how executives can extend the positive attributes of their crisis management into the post-pandemic phase in 2021.